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Jerónimos monastery
Lisbon card
Jerónimos monastery
Lisbon card
Inclusions
The monastery is magnificent. The interior is truly splendid, and the facade is also very impressive. The church is quite pretty. The visit is quick. But it's very crowded. Estimated waiting time was 2 hours. But fortunately, families with strollers get priority access without having to queue! Thank you for this.
View original review in French
It's a magnificent (if somewhat empty) space that transports us to another era. The church was being renovated, so there's nothing to see.
View original review in French
Very easy to buy tickets, although I was not able to take advantage of the 10% I got. The convent is beautiful. But in my opinion it could cost a tad less. There is only the outside porch tour to do.
View original review in Italian
Everything is a magical place. Tardy to enter but worth the wait.
View original review in Spanish
Beautiful but very long wait
View original review in French
It was beautiful, the most beautiful hot spot in Lisbon.
View original review in Dutch
Very beautiful monastery, both inside and outside a nice experience, price a bit high though
View original review in Italian
It was the fastest booking I have ever made online in Portugal and the easiest and most understandable.
View original review in Spanish
המקום מרשים , לא היה תור, נהננו להכיר את המקום לא מצאנו את הדמות של משה למרות שחיפשנו
This review is translated. Show original review.
We made it in without much of a line at all. Went later in the day (maybe around 3 pm). Awesome gothic/baroque architecture
Here is my advice for future visitors: take your time and immerse yourself in the history of this beautiful place. Important to buy tickets in advance
View original review in Spanish
Very lovely monastery and church. The audio guide was also good. Upon arrival, it was chaos and no assistance directing me where to start. For the volume of visitors, you'd expect better directors.
There were a lot of people there, we stood in line for a long time, parts of the church were being renovated, but the service from Headout was good. We simply downloaded the Ausioguide later and listened to it.
View original review in German
Most of the venue including the church was closed and nobody notified me about that. There was no staff. Massive queues for a very small access area. They were not that friendly. There was no live ticket office. No seating inside the facility Generally an underwhelming experience which was expensive.
When I entered the monastery, I asked for an audio guide, but was told that they weren't available. So I couldn't follow the tour, only see the space.
View original review in Portuguese
Magnificent location, exceptional condition. Long queue and we had to get out again to visit the church. We didn't understand the direction of traffic.
View original review in French
Everyone was so helpful and polite. My friend I was with has a cane and has trouble walking. Everyone was so kind to be sure she was okay. They made sure she didn't have to wait in the cue very long. Absolutely beautiful!
I had been years ago and the Monasteiro is crazy. But you can't queue for the cloister and then queue again (obviously both very long) for the church. Very bad organization. It should be better signaled that every Monday it is closed.
View original review in Italian
I thought I was going to receive an audio guide when I arrived at the site. When I asked there I was told that I had not bought the tickets at the official place, and they did not offer an audio guide. So I went back to the ticket and saw that I had to download an app (I had to use my data to download it) and then I realized that many of the places on the audio guide were not open to tourists the day I went.
View original review in Spanish
Queue went down very quickly so not waiting for long to get in. Stunning building. The architecture was so beautiful and detailed. Very calm and cool inside the cloisters as well. Plenty opportunity and space to take pictures. Certainly worth a visit. Also went to the church next door. Also beautiful.
The site was exceptional and am glad I saw it. We got in line early and watched literally 12 guided tour groups get in for each person in the pre-purchase ticket line. Just didn't feel right. We waited for about an hour to get in arriving 20 minutes early. A bus would pull up at 945 and walk right in while we stood in line like a bunch of stiffs.
Beautiful and inspirational! Purchase your tickets online and the early time slot is the best. We arrived 20min prior to the 9:30 first showing and we were in the Monestary by 9:40. I did notice that the line got considerably longer and longer throughout the day. Definitely recommend visiting!
Waited in line for 45min just to be at the venue for 30 min. Half of the venue mentioned in the audio guide was not available to see to the public. Only 5 areas inside were open. Not worth the long line
Booking tickets in advance is quick and easy. But unnecessary, given the huge queue of people who had already booked. There was less of a queue to buy the tickets, and then people went straight through. So there was no point in buying tickets in advance.
View original review in French
The monastery is beautiful, and I am so glad to have seen it. The frustrating part was that we arrived about 15 mins before opening (our tickets were for 9:30 a.m.), and there was already a long line. It seems as if staff prioritized large tour groups and only let others in a trickle at a time. We didn't wnter the monastery until 10:20, so our timing for the rest of the day was off. Still it was a great experience.
Inclusions
Exclusions
Here is my advice for future visitors: take your time and immerse yourself in the history of this beautiful place. Important to buy tickets in advance
View original review in Spanish
Very lovely monastery and church. The audio guide was also good. Upon arrival, it was chaos and no assistance directing me where to start. For the volume of visitors, you'd expect better directors.
There were a lot of people there, we stood in line for a long time, parts of the church were being renovated, but the service from Headout was good. We simply downloaded the Ausioguide later and listened to it.
View original review in German
When I entered the monastery, I asked for an audio guide, but was told that they weren't available. So I couldn't follow the tour, only see the space.
View original review in Portuguese
Everyone was so helpful and polite. My friend I was with has a cane and has trouble walking. Everyone was so kind to be sure she was okay. They made sure she didn't have to wait in the cue very long. Absolutely beautiful!
I thought I was going to receive an audio guide when I arrived at the site. When I asked there I was told that I had not bought the tickets at the official place, and they did not offer an audio guide. So I went back to the ticket and saw that I had to download an app (I had to use my data to download it) and then I realized that many of the places on the audio guide were not open to tourists the day I went.
View original review in Spanish
The site was exceptional and am glad I saw it. We got in line early and watched literally 12 guided tour groups get in for each person in the pre-purchase ticket line. Just didn't feel right. We waited for about an hour to get in arriving 20 minutes early. A bus would pull up at 945 and walk right in while we stood in line like a bunch of stiffs.
Waited in line for 45min just to be at the venue for 30 min. Half of the venue mentioned in the audio guide was not available to see to the public. Only 5 areas inside were open. Not worth the long line
Booking tickets in advance is quick and easy. But unnecessary, given the huge queue of people who had already booked. There was less of a queue to buy the tickets, and then people went straight through. So there was no point in buying tickets in advance.
View original review in French
The monastery is beautiful, and I am so glad to have seen it. The frustrating part was that we arrived about 15 mins before opening (our tickets were for 9:30 a.m.), and there was already a long line. It seems as if staff prioritized large tour groups and only let others in a trickle at a time. We didn't wnter the monastery until 10:20, so our timing for the rest of the day was off. Still it was a great experience.
very nice but the management of the entrance is to forget: 2 hours to access the cloister with a stay of about half an hour, exit and another queue to access the church, which by the way was closed for 3 hours so I had to return and make another queue, absurd, should be managed in a single entrance thank you
View original review in Italian
The We loved the monastery, but I bought the tickets with audioguide and there was no audioguide, I paid 22 euros per person in the audioguide option, they made me choose language and everything and inside there was no audioguide. we request a refund for the audioguide, please. Thank you
View original review in Spanish
I think it's expensive for the little we saw, especially since we didn't get the audio guides we paid 2€ each for.
View original review in French
The site was impressive but the explanation was very lacking for something historic like your site. You should have more info about the monastery founding, historical context, religious belief. A lot more can be done
Ticketing was easy. Never used the audio tour b/c we didn't have headphones with us. The line at 11 a.m. was horrendous so we left and came back at 2:30 and waited about 15 minutes. No line at all by 3 p.m.
La audioguía no es nada intuitiva, no sigue los diferentes sitios que estás visitando. Al final tuvimos que apagarla. Respecto al monasterio sabía que aunque tengas la entrada tienes que hacer cola. Lo que no me parece lógico es que pagues por ver el monasterio, hagas 1,5-2h de cola para entrar, y para ver la iglesia que es gratuita tengas que volver a hacer 1h-1,5h de cola cuando saliendo del claustro tienes la puerta de la iglesia enfrente y ya has pagado y enseñado un ticket. La mayoría de la gente que entraba en el claustro estaba indignada.
We were VERY frustrated (once again! ~ same experience at Quinta de Regaleira!!) that the audio guide would not download!! Now we have paid an extra (at least !) 14 Euros (between the two tours) for NO audio service!! WE WILL NO LONGER REQUEST (and pay for! ) AUDIO GUIDES FOR ANY FUTURE TOURS. Fortunately, the download did work for Penal Palace but we found SEVERAL inaccuracies. In hindsight, we would not have purchased that audio guide. We thought that going to the direct sights to purchase our tickets would have resulted in better value.
Very long waiting time (almost 2 hours) despite low season. Short experience in the monastery. Audio guide was booked and was not provided on site. Please refund the excess money to me!
View original review in German
The attraction was nice- we added an audio tour but when we booked did not know we had to have our own headphones which we do not. I wish I knew before we booked
We didn't manage to see the High Heart. Our audio guide showed us the cloister first, then asked us to go back to see the High Heart, which a security guard refused to do. Disagreeable, not even taking the time to understand our wish! Apart from this individual, the rest of the team was pleasant. You could be more specific about the fact that you can't visit the church directly from the monastery (which is a pity) and that you have to go out and queue again.
View original review in French
Great place but I paid extra for audio to learn something about the place but was told you do not provide them .... oh dear
We had no problems receiving tickets. They arrived online the night before. Still had to line up for session, but line moved very quickly. Jeronimos Monestary was awesome and we were so glad we got to see it!
The tour of the monastery itself is quite short given the size of the place. I expected to visit more areas of the monastery, not just the cloisters and the surrounding rooms. The audio guide isn't worth purchasing. It would have been more beneficial if there were signs in the monastery to highlight which section of the audio guide were relevant to that area. The church was nice to visit but I believe that is free to visit anyway.
The ticketing experience was very easy. The monestary and tower are absolute must sees in Lisbon - I will definitely recommend this to others!
It was wonderful. However, I was unable to enter the church that day. I thought it would be good if this was clearly stated when purchasing tickets.
**Perfect for time-conscious travelers keen to explore Belém’s rich heritage. Ideal for families, couples, and solo explorers alike!
**Perfect for time-conscious travelers keen to explore Belém’s rich heritage. Ideal for families, couples, and solo explorers alike!
Inclusions
The Monastery is beautiful, but what made the visit special was Federico our guide. His enthusiasm & knowledge of art and history made the monastery come alive. Thanks Federico.
Guide was enthusiastic engaging and earnest in communicating the history and significance for the notable structural features throughout the tour.
Our guide Federico gave us a very detailed tour of the monastery and the church. It was a worthwhile experience; if you want a comprehensive and entertaining tour of the premises, Federico is the right person for you!
View original review in German
Our tour guide was very knowledgable, well organized, and sensitive to mobility issues. It was fun.
I didn't like the experience, the guide didn't have a professional attitude. He started by telling the group that they could go and have a look around the neighborhood. Then he told us about himself and his family, the political situation in Portugal, racism, and asked our opinion of the colonies. All this without hardly a word about the Jerónimos monastery! Beside us, the other guides introduced visitors to the site and gave explanations. Then we entered the site. Once again, we didn't get a general introduction to the site or its history. In short, we left the tour and followed other guides who knew how to structure their visit and share their knowledge. This tour was the worst I've ever been on (and extremely expensive for what we got).
View original review in French
The guide is a very nice person and has a lot of knowledge about the history and the place. I recommend it.
View original review in Portuguese
The appointment is at 9am, but in fact we wait until 9.30am for the guide to find us. When we left the monastery, we had to queue again for the church. The guide was nice, but I wasn't particularly interested. I've been on many guided tours of many places, and this one wasn't the best.
View original review in French
Frederico was a fantastic guide and sooo knowledgeable i can't recommend this tour enough - especially if he is your guide.
Our tour guide Federico was very informative, kind and patient with us as I had some mobility issues with long walks and stairs. He explained the Portuguese history pertaining to the Jeronimos Monastery in great detail making the tour very interesting. He was excellent and we highly recommend him.
Martin is a super guide. Very well spoken and knowledgeable.
He is very knowledgeable in history and gave us great introductions.
Our guide, Frederico, was awesome
7% off
Inclusions
Exclusions
The monastery is magnificent. The interior is truly splendid, and the facade is also very impressive. The church is quite pretty. The visit is quick. But it's very crowded. Estimated waiting time was 2 hours. But fortunately, families with strollers get priority access without having to queue! Thank you for this.
View original review in French
It's a magnificent (if somewhat empty) space that transports us to another era. The church was being renovated, so there's nothing to see.
View original review in French
Very easy to buy tickets, although I was not able to take advantage of the 10% I got. The convent is beautiful. But in my opinion it could cost a tad less. There is only the outside porch tour to do.
View original review in Italian
Everything is a magical place. Tardy to enter but worth the wait.
View original review in Spanish
Beautiful but very long wait
View original review in French
It was beautiful, the most beautiful hot spot in Lisbon.
View original review in Dutch
Very beautiful monastery, both inside and outside a nice experience, price a bit high though
View original review in Italian
It was the fastest booking I have ever made online in Portugal and the easiest and most understandable.
View original review in Spanish
המקום מרשים , לא היה תור, נהננו להכיר את המקום לא מצאנו את הדמות של משה למרות שחיפשנו
This review is translated. Show original review.
We made it in without much of a line at all. Went later in the day (maybe around 3 pm). Awesome gothic/baroque architecture
Most of the venue including the church was closed and nobody notified me about that. There was no staff. Massive queues for a very small access area. They were not that friendly. There was no live ticket office. No seating inside the facility Generally an underwhelming experience which was expensive.
Magnificent location, exceptional condition. Long queue and we had to get out again to visit the church. We didn't understand the direction of traffic.
View original review in French
I had been years ago and the Monasteiro is crazy. But you can't queue for the cloister and then queue again (obviously both very long) for the church. Very bad organization. It should be better signaled that every Monday it is closed.
View original review in Italian
Queue went down very quickly so not waiting for long to get in. Stunning building. The architecture was so beautiful and detailed. Very calm and cool inside the cloisters as well. Plenty opportunity and space to take pictures. Certainly worth a visit. Also went to the church next door. Also beautiful.
Beautiful and inspirational! Purchase your tickets online and the early time slot is the best. We arrived 20min prior to the 9:30 first showing and we were in the Monestary by 9:40. I did notice that the line got considerably longer and longer throughout the day. Definitely recommend visiting!
Although the queue at the entrance was very long, the entry times were not long. Jeronimus Monastery is a tourist attraction not to be missed.
This review is translated. Show original review.
Cloister of the monastery with its magnificent decoration. So many details, full of history, evocative of the golden age of Portuguese discoveries
View original review in Portuguese
I visited the museum in 1971 and loved it. I wanted my grandsons to see where our American history began, since I learned si much the first time. This time the top floor was closed off, and no Christopher Columbus or Amerigo Vespucci, etc. I was disappointed in that regard, but the current exhibition focusing on India and Africa was very interesting and we learned a lot. I have an even greater appreciation of Portugal's contributions in the development of international relationships .
You sold my tickets just two days before our visit - and wthere were a strike. The strike don't occur so suddentlye. I tried to contact you ASAP, nobody answered. In the same evening I send a request of refund to your supportteam's email, nobody answers. I haven't had my money back. Please, pay my money back. I think you aren't operating in responsible way
Beautiful architecture. It was very busy so maybe oversold tickets. I loved the ppportjnity to enter the church and after the line went down, walk and explore the monastery grounds. It's was a beautiful day with rain and the sun came out during my visit.
The monastery courtyard is wonderful and well worth a visit. It is a pity, however, that the other parts of the monastery are inaccessible, except for the church - but for that, the waiting time is not worth it...
View original review in French
Although I had a ticket and was there early, I waited over an hour and found out that entry to the church costs extra. And on the bar code was a different date than on the confirmation, which made me panic whether I would even get in. It worked but it could have been without the stress. Unfortunately I couldn't get hold of anyone to solve this problem with the date
View original review in German
The location's architecture is fantastic, however, the queue system out is terrible. The amount you pay for access means there must be a way to improve a shockingly poor experience outside to then be replaced by such a lovely experience inside. This needs sorting out. It should not be THAT bad outside!
I’m Portuguese and I walk past the monastery almost every day, yet I rarely go inside because of the long queues. But on this particular day, I decided to wait—and finally visit. I ended up crying like a baby. Tears of both sadness and joy. Sadness for what the monastery represents—colonialism, and all the weight that carries. Joy for its overwhelming beauty, for the effort and craftsmanship that went into creating it, for the way it stands as a reminder of history. I often feel like other cities are more beautiful than Lisbon, but standing there, I thought—my God, look at this place. But what moved me most was realizing that I have access to this beauty for the rest of my life. That my children, and everyone else’s children, can grow up with this around them. I walked through those corridors feeling something I can’t quite explain—safe, at peace, deeply blessed. It was a reminder that some of the most priceless things in life are right here, freely available. And I can go there every single day.
We found the Jeronimos Monastery in Lisbon to be very beautiful, in a purely aesthetic sense, and also extraordinary as a Gothic architectural work. The stonework is detailed and beautiful. I must admit that when I went to Lisbon I was unaware of its existence.
View original review in Spanish
Go sightseeing around Lisbon and Belém , then savor pastel de nata—all with an expert guide.
Go sightseeing around Lisbon and Belém , then savor pastel de nata—all with an expert guide.
Inclusions
Exclusions
Duration: 1-2 hours
Best for: Solo travelers, those short on time, or budget travelers
Go for it because:
Recommended Tour:
Duration: Flexible
Best for: History buffs who want to explore by themselves
Go for it because:
Recommended tickets:
Duration: 2-4 hours
Best for: History buffs looking for a more engaging experience
Go for it because:
Recommended tickets:
Duration: 4-6 hours
Best for: Value-conscious travelers, families, and groups
Go for it because:
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Fernando Pessoa was a poet, author, philosopher, and translator who was a significant literary figure of the early 20th century. He is known as one of Portugal’s greatest poets. His tomb lies on the lower level of the Cloister of Jerónimos Monastery.
Address: Praça do Império 1400-206 Lisbon
There are several cafes near the monastery
While it's not mandatory to book in advance, it's recommended, especially during peak tourist seasons, to avoid long queues at the ticket office.
There is no time limit for visiting once you have entered with your ticket. However, it's advisable to check your ticket terms and conditions for any specific restrictions.
These tickets can’t be cancelled. However, they are valid for an extended period of time. Please check your ticket for further details.
Photography is allowed inside Jerónimos Monastery for personal use. However, flash photography and tripods are prohibited.
With the exception of service animals, pets are not allowed inside Jerónimos Monastery.
Yes, Jerónimos Monastery welcomes visitors of all ages, including children. However, parents or guardians are advised to supervise their children closely, especially in areas with historic artifacts or delicate decorations.
While small bags and backpacks are allowed inside Jerónimos Monastery, large bags, suitcases, or bulky items are restricted. It's recommended to travel light and only bring essentials.